Leadership, Culture and Employee Engagement are among the most important challenges facing business today, and increasingly first line leaders are being called upon to become active partners in driving organisational culture and performance.
Despite the key role that first line leaders play in creating a high engagement work environment, they are often unprepared and ill-equipped to fulfil this role. Showcasing the latest trends on the engagement readiness of first line leaders, this Paper identifies key areas of development to help them build the attitude, skillset and toolset required to fill the gap between the importance of engagement and first line leaders’ readiness to tackle the challenge.
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